Privacy Policy

Ask A Mammographer

A trading name of Hustle Free Mom (Pty) Ltd | Reg: 2026/455261/07

Effective From Date: July 2026

This Privacy Policy explains how Hustle Free Mom (Pty) Ltd collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African data protection legislation.

By using our website, purchasing our products, or subscribing to our email list, you consent to the collection and use of your personal information as described in this Policy.

1. WHO IS RESPONSIBLE FOR YOUR INFORMATION

The Responsible Party as defined under POPIA is:

We are responsible for ensuring that your personal information is processed lawfully, fairly, and transparently, and only for the purposes set out in this Policy.

2. WHAT PERSONAL INFORMATION WE COLLECT

We collect only the information necessary to provide our products and services. This may include:

  • Full name and email address (provided when subscribing or purchasing)

  • Payment information (processed securely by third-party payment providers — we do not store card details)

  • Country of residence (for VAT and compliance purposes)

  • Device and usage data (collected automatically via website analytics tools)

  • Communication history (emails and support requests)

We do not intentionally collect sensitive personal information as defined under POPIA — including race, health status, biometric data, or criminal records — unless voluntarily provided by you in a support context, in which case it is treated with the highest level of confidentiality and used only to assist you directly.

3. WHY WE COLLECT YOUR INFORMATION

We process your personal information for the following lawful purposes:

  • To deliver purchased digital products to you

  • To send email communications you have opted into, including newsletters, product updates, and promotional content

  • To process payments and maintain financial records as required by South African law

  • To respond to your enquiries and provide customer support

  • To improve our products and services

  • To comply with legal obligations including SARS tax requirements

We do not use your personal information for any purpose beyond those listed above without your consent.

4. LEGAL BASIS FOR PROCESSING

Under POPIA, we process your personal information on the following lawful grounds:

  • Consent: You have given explicit consent by subscribing to our list or purchasing our products

  • Contractual necessity: Processing is required to fulfil the purchase contract

  • Legal obligation: We are required to retain certain financial records under South African tax law

  • Legitimate interest: To communicate with existing customers about relevant products and updates

5. EMAIL MARKETING AND COMMUNICATIONS

By subscribing to our email list or purchasing a product, you consent to receiving marketing communications from us. Every marketing email includes an unsubscribe link. You may withdraw consent at any time by:

Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. Please allow up to 5 business days for your request to be processed.

6. HOW WE STORE AND PROTECT YOUR INFORMATION

Your personal information is stored on secure third-party platforms including email service providers, payment processors, and website hosting services. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain your personal information for as long as necessary to fulfil the purposes in this Policy, or as required by law. Financial records are retained for a minimum of five years in compliance with South African tax legislation. Email subscriber data is retained until you unsubscribe or request deletion.

7. SHARING OF PERSONAL INFORMATION

We do not sell, rent, or trade your personal information to any third party. We may share your information only with:

  • Third-party service providers who assist us in operating our business (email platforms, payment processors, analytics tools) — these parties are contractually bound to protect your information and may not use it for their own purposes

  • SARS or other regulatory authorities where required by law

  • Law enforcement where required by valid court order or applicable legislation

We do not transfer your personal information outside South Africa without ensuring adequate protection equivalent to POPIA standards.

8. YOUR RIGHTS UNDER POPIA

As a data subject under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Delete your personal information, subject to legal retention obligations

  • Object to processing for direct marketing purposes

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at legal@hustlefreemom.co.za. We will respond within 30 days.

Information Regulator of South Africa:

9. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and analytics tools to understand visitor behaviour and improve user experience. You may configure your browser to refuse cookies, though this may affect website functionality. We do not use cookies to collect sensitive personal information.

10. CHILDREN'S PRIVACY

Our products and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately at admin@askamammographer.com

11. DATA BREACH NOTIFICATION

In the event of a data breach that poses a risk to your personal information, we will notify you and the Information Regulator as required under POPIA within a reasonable timeframe.

12. AMENDMENTS TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email to active subscribers. The revised Policy will be published on our website with an updated effective date. We encourage you to review this Policy periodically.

Last updated: July 2026

Ask A Mammographer

A trading name of Hustle Free Mom (Pty) Ltd | Reg: 2026/455261/07

admin@askamammographer.com